Privacy Policy

1. Introduction

Sai Kung ("we", "us", "our") is a business consulting firm registered and operating in Hong Kong. This Privacy Policy explains how we collect, use, store, and protect personal data provided to us through our website, enquiry forms, and direct communications. We are committed to handling personal data responsibly and in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO").

If you have questions about this policy or our data practices, please contact us at [email protected].

2. Data We Collect

When you submit an enquiry through our website, we collect the following personal data:

• Full name
• Email address
• Phone number (if provided)
• Any information included in the message field

We also collect non-personal technical data through cookies and analytics tools, including browser type, pages visited, and approximate location. Please see Section 6 for details on cookies.

Legal basis: Personal data is collected with your consent, expressed through submission of the enquiry form.

Retention: Enquiry data is retained for up to 24 months from the date of submission, or until the relevant commercial relationship concludes, whichever is later. Data no longer required is securely deleted.

3. How We Use Your Data

Personal data collected through this website is used for the following purposes:

• Responding to your enquiry
• Providing information about our services where requested
• Managing our business relationship with you or your organisation
• Improving the quality and relevance of our website content
• Complying with applicable legal obligations

We do not use your personal data for unsolicited marketing communications. We do not sell your personal data to any third party.

4. Data Sharing

We do not share personal data with third parties except in the following limited circumstances:

• Service providers: We use third-party tools for email delivery and website analytics. These providers are contractually prohibited from using your data for any purpose other than delivering the relevant service to us.
• Legal requirements: We may disclose personal data where required by applicable law, court order, or regulatory authority in Hong Kong.

5. Data Protection Measures

We take reasonable precautions to protect personal data against loss, misuse, and unauthorised access. These include:

• Secure HTTPS transmission of data submitted via our website
• Access to personal data restricted to authorised team members only
• Regular review of data handling practices
• Prompt notification to affected individuals in the event of a data breach, in accordance with PDPO requirements

6. Cookies

Our website uses cookies to understand how visitors interact with our content and to maintain session information. For full details on the types of cookies we use and how to manage your preferences, please see our Cookie Policy.

7. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the following rights in respect of personal data we hold about you:

• Access: Request a copy of personal data we hold about you
• Correction: Request that inaccurate data be corrected
• Deletion: Request erasure of personal data where there is no longer a legitimate basis for retention
• Objection: Object to processing of your personal data in certain circumstances
• Withdrawal of consent: Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 40 days as required under the PDPO.

If you believe your data rights have been infringed, you may lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) of Hong Kong.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any website you visit.

9. Children's Privacy

Our services are not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data has been submitted by a person under 18, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When material changes are made, we will update the "Last Updated" date at the top of this page. Continued use of our website following changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related enquiries, contact our data handling team: